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  • Writer's pictureMaya

The Best Digital Ecosystem for Restaurants

Consumers shape the modern restaurant experience. Technology advancements push marketplace trends toward a touch-free dining experience that seamlessly connects the front- and back-of-house. As more restaurants invest in cutting-edge technology like the Point of Sale system powered by eatOS, customers begin to expect the convenience that a good digital ecosystem provides.

digital ecosystem

Austin Distel on Unsplash

With an advanced technological ecosystem, you can manage all your channels at once from one intuitive, interactive screen. From your Point of Sale to your tablets to all the other devices that make your operations run smoothly, give your customers the positive experience and brand consistency they expect.

Built-In Flexibility

The only sure thing in the restaurant marketplace is that trends will change. Customizable POS lets you prioritize the customer-facing screens and servers’ POS however you need. As times change, digital menus make it easy to adapt to seasonal ingredients or update prices alongside the competition. At eatOS, our system is also equipped to grow with the business so you can scale or open new locations and get side-by-side location reporting.

Automatic upselling capabilities prompt modifiers depending on what customers choose, so servers never miss a sales opportunity. Order notes make it easy to input any additional information, like allergies, so patrons get exactly what they want every time.

The future of foodservice will expand on everything from self-service to AI technology. Make sure your restaurant is equipped to grow with the times, wherever the industry goes next.

Digital Point of Sale

Point of Sales that work over the internet create a seamless connection between the front and back of house. The ideal POS connects with every device on the network simultaneously so all your employees can optimize whatever technology they rely on for work. This has the dual purpose of bettering their performance and collecting all your data for real-time generated reports. Keep track of sales trends to create smarter budgets, streamline operations wherever possible and even reduce labor costs with integrated scheduling software. When you know when the rush comes or the traffic is slow, you won’t have to worry about over- or understaffing ever again.

Self Service

Giving customers the chance to complete their own order from start to finish is a natural part of advancing forward. With tools to decrease labor expenses and hasten turnaround, technology integration pays off.

  1. Kiosks work in-store to divert customers away from the cashier’s line and over to these devices instead. When customers review their tickets before submission, order accuracy increases.

  2. Mobile ordering works at the table from home so customers have a completely contact-free experience.

  3. Touch-free payments work thanks to agnostic processors that take most credit cards, mobile wallets, and NFC transactions.

Contactless self-service gives servers more time to spend out on the floor, talking directly with customers. The more they learn about your loyal guests, you can develop promotions and marketing campaigns you know will attract sales. Keep it all straight with customer profiles built on the smartest POS on the market.

Self-service technology is growing more and more popular, particularly as the COVID-19 pandemic makes social distancing important. Customers want a convenient, smart, touch-free dining experience achieved with a technological ecosystem powered by eatOS.

eatOS offers an all-in-one cloud-based eco-system exclusively for restaurants. From Point of Sale to Contactless Ordering, Pay & Order at Table, Kitchen Display System, Customer Facing Display, Online Ordering APP / Website and Workforce Management there is everything to help a restaurant succeed no matter the size. Click Here to Schedule a demo to learn more about how your restaurant can make a smooth transition into the world of restaurant technology made simple.

#eatOS #PointofSaleforRestaurants #Restaurant #RestaurantBusiness

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